{"id":11862,"date":"2026-08-04T01:51:56","date_gmt":"2026-08-04T01:51:56","guid":{"rendered":"https:\/\/javflatpanel.com\/?page_id=11862"},"modified":"2026-08-04T02:47:38","modified_gmt":"2026-08-04T02:47:38","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/javflatpanel.com\/de\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11862\" class=\"elementor elementor-11862\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a92f1d e-flex e-con-boxed e-con e-parent\" data-id=\"3a92f1d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3959153 elementor-widget elementor-widget-heading\" data-id=\"3959153\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Shipping Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6928099 elementor-widget elementor-widget-text-editor\" data-id=\"6928099\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Information about the warranty of your JAV products.<\/p><p>Last updated: August 4, 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54c99c8 e-flex e-con-boxed e-con e-parent\" data-id=\"54c99c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1819c87 e-con-full e-flex e-con e-child\" data-id=\"1819c87\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;],&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1043afb elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"1043afb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h2 class=\"elementor-toc__header-title\">\n\t\t\t\tOn this page\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__1043afb\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__1043afb\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__1043afb\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e9c84d e-con-full e-flex e-con e-child\" data-id=\"8e9c84d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-eeb2543 e-con-full e-flex e-con e-child\" data-id=\"eeb2543\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-311726c elementor-widget elementor-widget-heading\" data-id=\"311726c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping destinations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ee86e5 elementor-widget elementor-widget-text-editor\" data-id=\"1ee86e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We currently ship to selected destinations in [list supported countries or regions].<\/p><p>Availability, shipping methods, and charges may vary according to:<\/p><p>Delivery destination<br \/>Product type and screen size<br \/>Warehouse availability<br \/>Order quantity<br \/>Delivery-access requirements<\/p><p>Orders to unsupported or remote locations may require a separate shipping quotation. Contact us at [sales@javflatpanel.com] before ordering when you are unsure whether delivery is available to your address.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4029cbd e-con-full e-flex e-con e-child\" data-id=\"4029cbd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7e6e6a elementor-widget elementor-widget-heading\" data-id=\"c7e6e6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Order processing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f98d265 elementor-widget elementor-widget-text-editor\" data-id=\"f98d265\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1607\" data-end=\"1657\">Orders are normally reviewed and processed within:<\/p><ul data-start=\"1659\" data-end=\"1880\"><li data-section-id=\"oojx1m\" data-start=\"1659\" data-end=\"1697\"><strong data-start=\"1661\" data-end=\"1677\">Accessories:<\/strong> [1\u20133] business days<\/li><li data-section-id=\"12aivv7\" data-start=\"1698\" data-end=\"1754\"><strong data-start=\"1700\" data-end=\"1734\">Smart boards and large stands:<\/strong> [3\u20137] business days<\/li><li data-section-id=\"db7j03\" data-start=\"1755\" data-end=\"1880\"><strong data-start=\"1757\" data-end=\"1803\">Bulk, customized, or backordered products:<\/strong> according to the estimated date shown in the quotation or order confirmation<\/li><\/ul><p data-start=\"1882\" data-end=\"1933\">Business days exclude weekends and public holidays.<\/p><p data-start=\"1935\" data-end=\"2106\">Processing time is separate from transit time. Orders may require additional verification before shipment, particularly for high-value purchases or unusually large orders.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0336f08 e-con-full e-flex e-con e-child\" data-id=\"0336f08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2cdbfc0 elementor-widget elementor-widget-heading\" data-id=\"2cdbfc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Estimated delivery times<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e94eaeb elementor-widget elementor-widget-text-editor\" data-id=\"e94eaeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Estimated transit times after dispatch are:<\/p><p>Small accessories: [3\u20137] business days<br \/>OPS computers: [3\u20137] business days<br \/>Movable or electric stands: [5\u201310] business days<br \/>Smart boards: [5\u201315] business days, depending on size, destination, and freight method<\/p><p>These estimates are not guaranteed. Delays may occur because of carrier conditions, weather, customs clearance, remote-area delivery, appointment scheduling, or circumstances beyond our reasonable control.<\/p><p>Under applicable United States rules, sellers must have a reasonable basis for the shipping time they advertise. When no shipping time is stated, the general rule is shipment within 30 days. If shipment is delayed beyond the promised period, the customer must be notified and offered the choice of accepting the delay or cancelling for a refund.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-807ab17 e-con-full e-flex e-con e-child\" data-id=\"807ab17\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9fafd79 elementor-widget elementor-widget-heading\" data-id=\"9fafd79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping charges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62c6fda elementor-widget elementor-widget-text-editor\" data-id=\"62c6fda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"3036\" data-end=\"3127\">Shipping charges are calculated according to the product, destination, and delivery method.<\/p><p data-start=\"3129\" data-end=\"3190\">For accessories, shipping costs may be displayed at checkout.<\/p><p data-start=\"3192\" data-end=\"3301\">For smart boards, large stands, bulk orders, and certain remote destinations, one of the following may apply:<\/p><ul data-start=\"3303\" data-end=\"3470\"><li data-section-id=\"182tcee\" data-start=\"3303\" data-end=\"3327\">A fixed freight charge<\/li><li data-section-id=\"1scfx4p\" data-start=\"3328\" data-end=\"3350\">A shipping quotation<\/li><li data-section-id=\"jgig42\" data-start=\"3351\" data-end=\"3373\">A regional surcharge<\/li><li data-section-id=\"1yhyu0z\" data-start=\"3374\" data-end=\"3412\">A liftgate or inside-delivery charge<\/li><li data-section-id=\"au4ir1\" data-start=\"3413\" data-end=\"3444\">A delivery-appointment charge<\/li><li data-section-id=\"t3pxnd\" data-start=\"3445\" data-end=\"3470\">A remote-area surcharge<\/li><\/ul><p data-start=\"3472\" data-end=\"3598\">Any known shipping charges will be shown at checkout, included in your quotation, or confirmed before the order is dispatched.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a059c3 e-con-full e-flex e-con e-child\" data-id=\"4a059c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bcb537 elementor-widget elementor-widget-heading\" data-id=\"5bcb537\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Large-item and freight delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f8cf21 elementor-widget elementor-widget-text-editor\" data-id=\"2f8cf21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Smart boards and some stands may be shipped by freight carrier.<\/p><p>Unless otherwise confirmed in writing, standard freight delivery may be limited to curbside delivery. This means the driver delivers the shipment to the curb or nearest safely accessible unloading point.<\/p><p>Standard freight delivery may not include:<\/p><p>Inside delivery<br \/>Unpacking<br \/>Installation<br \/>Wall mounting<br \/>Stair carry<br \/>Removal of packaging<br \/>Removal of an old display<br \/>Liftgate service<\/p><p>Contact us before ordering when your location requires any of these services.<\/p><p>The recipient must ensure that:<\/p><p>The delivery address is accessible to the carrier<br \/>A responsible adult is available to receive the shipment<br \/>Doorways, elevators, loading areas, and pathways are suitable<br \/>Any required loading dock, forklift, liftgate, or additional labor has been arranged<\/p><p>Additional charges caused by failed delivery, restricted access, incorrect address information, or unavailable recipients may be charged to the customer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-790a123 e-con-full e-flex e-con e-child\" data-id=\"790a123\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eaa5895 elementor-widget elementor-widget-heading\" data-id=\"eaa5895\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery appointments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9228265 elementor-widget elementor-widget-text-editor\" data-id=\"9228265\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"4662\" data-end=\"4739\">Freight carriers may contact the recipient to arrange a delivery appointment.<\/p><p data-start=\"4741\" data-end=\"4768\">Please provide an accurate:<\/p><ul data-start=\"4770\" data-end=\"4877\"><li data-section-id=\"1mtnsdr\" data-start=\"4770\" data-end=\"4784\">Contact name<\/li><li data-section-id=\"zi10en\" data-start=\"4785\" data-end=\"4803\">Telephone number<\/li><li data-section-id=\"1c1efm\" data-start=\"4804\" data-end=\"4819\">Email address<\/li><li data-section-id=\"n7qxlu\" data-start=\"4820\" data-end=\"4838\">Delivery address<\/li><li data-section-id=\"156030d\" data-start=\"4839\" data-end=\"4855\">Business hours<\/li><li data-section-id=\"r4jczr\" data-start=\"4856\" data-end=\"4877\">Access instructions<\/li><\/ul><p data-start=\"4879\" data-end=\"4975\">Failure to respond to the carrier may delay delivery or result in storage or redelivery charges.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-277a524 e-con-full e-flex e-con e-child\" data-id=\"277a524\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f18b4d elementor-widget elementor-widget-heading\" data-id=\"1f18b4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Order tracking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-148fa8e elementor-widget elementor-widget-text-editor\" data-id=\"148fa8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"4999\" data-end=\"5095\">When tracking information is available, it will be sent to the email address used for the order.<\/p><p data-start=\"5097\" data-end=\"5274\">Tracking may not update immediately after dispatch. Freight orders may use a bill of lading, carrier reference number, or appointment notice instead of standard parcel tracking.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9961ef1 e-con-full e-flex e-con e-child\" data-id=\"9961ef1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1492c89 elementor-widget elementor-widget-heading\" data-id=\"1492c89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Inspecting the shipment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c06440 elementor-widget elementor-widget-text-editor\" data-id=\"2c06440\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"5307\" data-end=\"5363\">Please inspect all packages before signing for delivery.<\/p><p data-start=\"5365\" data-end=\"5416\">For smart boards, stands, and other large products:<\/p><ol data-start=\"5418\" data-end=\"5807\"><li data-section-id=\"yo45g0\" data-start=\"5418\" data-end=\"5518\">Examine the outer packaging for dents, punctures, tears, crushing, water damage, or broken seals.<\/li><li data-section-id=\"9mho78\" data-start=\"5519\" data-end=\"5552\">Photograph any visible damage.<\/li><li data-section-id=\"1rsgxzw\" data-start=\"5553\" data-end=\"5629\">Note the damage clearly on the carrier\u2019s delivery receipt before signing.<\/li><li data-section-id=\"1suuqrl\" data-start=\"5630\" data-end=\"5736\">When the shipment appears seriously damaged, contact JAV before accepting it where reasonably possible.<\/li><li data-section-id=\"62a84w\" data-start=\"5737\" data-end=\"5807\">Keep all packaging until the product has been inspected and tested.<\/li><\/ol><p data-start=\"5809\" data-end=\"5949\">Writing only \u201csubject to inspection\u201d may not be sufficient to support a freight claim. Record the specific visible damage whenever possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dac8b4d e-con-full e-flex e-con e-child\" data-id=\"dac8b4d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5aa8307 elementor-widget elementor-widget-heading\" data-id=\"5aa8307\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reporting shipping damage or missing items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce9a4af elementor-widget elementor-widget-text-editor\" data-id=\"ce9a4af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Report visible shipping damage, concealed damage, missing packages, or missing items within [48 hours \/ 3 calendar days] of delivery.<\/p><p>Contact:<\/p><p>Email: [sales@javflatpanel.com]<br \/>Telephone: [008619925600845]<br \/>Order support form: [https:\/\/javflatpanel.com\/contact-support-2\/]<\/p><p>Include:<\/p><p>Order number<br \/>Product name<br \/>Serial number, when available<br \/>Photos of every side of the packaging<br \/>Photos or video of the damage<br \/>A copy or photo of the delivery receipt<br \/>A description of missing items<\/p><p>Claims submitted outside this period may be harder to resolve with the carrier, although this does not limit rights that cannot legally be excluded.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9c7c6da e-con-full e-flex e-con e-child\" data-id=\"9c7c6da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c70999c elementor-widget elementor-widget-heading\" data-id=\"c70999c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Incorrect or incomplete addresses<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d75f012 elementor-widget elementor-widget-text-editor\" data-id=\"d75f012\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Customers are responsible for providing a complete and accurate shipping address.<\/p><p>Contact us immediately if an address needs to be changed. We cannot guarantee that the address can be changed after processing or dispatch.<\/p><p>The customer may be responsible for additional carrier charges caused by:<\/p><p>Incorrect addresses<br \/>Address corrections<br \/>Redelivery<br \/>Refused delivery<br \/>Storage<br \/>Return to sender<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7dedd42 e-con-full e-flex e-con e-child\" data-id=\"7dedd42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c07db28 elementor-widget elementor-widget-heading\" data-id=\"c07db28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">International orders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2acdcd5 elementor-widget elementor-widget-text-editor\" data-id=\"2acdcd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>International orders may be subject to:<\/p><p>Customs duties<br \/>Import taxes<br \/>Brokerage fees<br \/>Local handling fees<br \/>Customs inspections<br \/>Documentation requirements<\/p><p>Unless expressly stated otherwise at checkout or in your quotation, these charges are not included in the product or shipping price and are the responsibility of the recipient.<\/p><p>Customs delays are outside JAV\u2019s direct control.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c6cd66 e-con-full e-flex e-con e-child\" data-id=\"1c6cd66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e494fe elementor-widget elementor-widget-heading\" data-id=\"0e494fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Split shipments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2209650 elementor-widget elementor-widget-text-editor\" data-id=\"2209650\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"7522\" data-end=\"7682\">Products in one order may be shipped separately because they come from different warehouses, require different carriers, or become available at different times.<\/p><p data-start=\"7684\" data-end=\"7837\">You will not be charged additional shipping solely because we choose to split an order, unless additional charges were disclosed and accepted in advance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-340d85f e-con-full e-flex e-con e-child\" data-id=\"340d85f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b74dcb elementor-widget elementor-widget-heading\" data-id=\"3b74dcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delays and unavailable products<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03f69ce elementor-widget elementor-widget-text-editor\" data-id=\"03f69ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"7879\" data-end=\"8004\">If we cannot ship within the estimated or promised period, we will contact you with a revised estimate and available options.<\/p><p data-start=\"8006\" data-end=\"8056\">Depending on the circumstances, you may choose to:<\/p><ul data-start=\"8058\" data-end=\"8192\"><li data-section-id=\"13y45v1\" data-start=\"8058\" data-end=\"8092\">Accept the revised shipping date<\/li><li data-section-id=\"gpk1hk\" data-start=\"8093\" data-end=\"8125\">Change to an available product<\/li><li data-section-id=\"fq7va\" data-start=\"8126\" data-end=\"8151\">Remove the delayed item<\/li><li data-section-id=\"1ajz9z2\" data-start=\"8152\" data-end=\"8192\">Cancel the unshipped item for a refund<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b3a6bb7 e-con-full e-flex e-con e-child\" data-id=\"b3a6bb7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32f1745 elementor-widget elementor-widget-heading\" data-id=\"32f1745\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refused and undeliverable shipments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38c9f1e elementor-widget elementor-widget-text-editor\" data-id=\"38c9f1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"8238\" data-end=\"8428\">When a customer refuses an undamaged shipment or a shipment is returned because of an incorrect address, unavailable recipient, or delivery-access issue, the customer may be responsible for:<\/p><ul data-start=\"8430\" data-end=\"8547\"><li data-section-id=\"1dzjaui\" data-start=\"8430\" data-end=\"8457\">Original shipping charges<\/li><li data-section-id=\"1qa61ag\" data-start=\"8458\" data-end=\"8482\">Return freight charges<\/li><li data-section-id=\"19jh8kk\" data-start=\"8483\" data-end=\"8497\">Storage fees<\/li><li data-section-id=\"j2gdnu\" data-start=\"8498\" data-end=\"8518\">Redelivery charges<\/li><li data-section-id=\"bisl1j\" data-start=\"8519\" data-end=\"8547\">Applicable restocking fees<\/li><\/ul><p data-start=\"8549\" data-end=\"8685\">This does not apply when the refusal is caused by confirmed shipping damage, an incorrect product, or another error attributable to JAV.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff59c1e e-con-full e-flex e-con e-child\" data-id=\"ff59c1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32c9ef3 elementor-widget elementor-widget-heading\" data-id=\"32c9ef3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26491d9 elementor-widget elementor-widget-text-editor\" data-id=\"26491d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"8706\" data-end=\"8738\">For shipping questions, contact:<\/p><p data-start=\"8740\" data-end=\"8922\"><strong data-start=\"8740\" data-end=\"8770\">JAV Electrical Appliances Co., Ltd<\/strong><br data-start=\"8770\" data-end=\"8773\" \/><strong data-start=\"8773\" data-end=\"8783\">Email:<\/strong> [sales@javflatpanel.com]<br data-start=\"8799\" data-end=\"8802\" \/><strong data-start=\"8802\" data-end=\"8816\">Telephone:<\/strong> [008619925600845]<br data-start=\"8835\" data-end=\"8838\" \/><strong data-start=\"8838\" data-end=\"8859\">Business address:<\/strong> [First of No.32, Xixiu Road of motor city, Xiuquan Street, Huadu District, Guangzhou City, Guangdong Province.]<br data-start=\"8878\" data-end=\"8881\" \/><strong data-start=\"8881\" data-end=\"8900\">Business hours:<\/strong> [Mon-Fri 9 AM &#8211; 5 PM EST]<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping Policy Information about the warranty of your JAV products. Last updated: August 4, 2026 On this page Shipping destinations We currently ship to selected destinations in [list supported countries or regions]. Availability, shipping methods, and charges may vary according to: Delivery destinationProduct type and screen sizeWarehouse availabilityOrder quantityDelivery-access requirements Orders to unsupported or remote&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-11862","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping Policy - JAV Board<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/javflatpanel.com\/de\/shipping-policy\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping Policy - JAV Board\" \/>\n<meta property=\"og:description\" content=\"Shipping Policy Information about the warranty of your JAV products. 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